Fix Tips for Netflix Not Working on Roku

| Published on Aug 29, 2022| 5 Minutes Reading
Why is Netflix not working on my Roku TV? Many factors may cause this problem. This article provides 3 perspectives for you to handle and avoid Netflix not working on Roku TV.

Love it or loathe it, Roku is an important platform for users to enjoy the diverse content provided by Netflix and other streaming applications. However, the annoying and frustrating thing is that sometimes Netflix does not work on Roku, which is really disappointing, especially when you immerse yourself in the turning point of a scary film or a romantic show.

Why is Netflix not working on my Roku TV? What should I do? Don't worry, here are some simple ways to have a quick check of your Netflix issues on Roku and help you have an uninterrupted experience of binge-watching. To solve the problem of Netflix not working on Roku, a clear check and fix logic saves you time. Problems either relate to Netflix service or Roku TV. Let's look at Netflix first.

1. Does Your Netflix Go Wrong?

When it comes to Netflix not working on Roku, you should first check Netflix’s server. If it is down on a massive scale, which is far from frequent, you can do nothing but wait for the restoration of the server by the hard work of its IT team.

In most cases, you should check factors related to your Netflix service when Netflix cannot work on Roku. Is your Netflix subscription expired? Is your Netflix account locked? Does your Netflix need an update? The list can go on.

Always ensure your Netflix is the latest version. If not, it may be incompatible with Roku, which is one of the most common reasons behind Netflix not working on Roku. The updated version will also give you a better experience, and you only need 3 steps to update.

Step 1: Open the Play Store app

Step 2: Search for Netflix

Step 3: Click the "Update" button

Notes: If you only find "Uninstall" or "Open", your Netflix app is already the latest version.

Deleting and reinstalling your Netflix can also help deal with Netflix not working on Roku. First, press the home button on your Roku remote control, find Netflix and then just choose the remove button. With confirmation, Netflix is removed.

As for reinstallation, choose the home button again, then select the Streaming Channels, and search for and locate Netflix. With a click of add channel option, Netflix is back. The problem of Netflix not working on Roku is likely to be solved.

2. Is Your Roku Device Down?

If you find that your Netflix account works well on other devices and are still confused: Why is Netflix not working on my roku TV? Where is the problem? The culprit of Netflix Roku issues may lie in Roku. You can check out Roku based on the following aspects.

Is Your Roku Device Down

2.1 Ensure Your WiFi Connection

You may think this tip is too basic or not important, but the truth is that it's often easy to overlook simple factors, just like looking for keys everywhere and finding them right in your pocket. So, you might as well check if your network is connected to your Roku and refresh the network when Netflix is not working on Roku.

2.2 Restart Your Roku TV

When Netflix can't be used on Roku, please verify whether the device works or not. Roku sometimes freezes, thus causing Netflix Roku issues. Restarting Roku can quickly solve this problem in most cases. And you just need to turn it off and on. But the point is that you should not restart right away. It's better to wait a few minutes before turning it on again.

2.3 Contact the After-sales Representatives

You can ask after-sales representatives for help if Netflix still does not work on Roku after checking out and verifying all possible factors. Why is Netflix not working on my roku TV? The answers may be different from people to people. One-on-one questions and answers may give you more targeted suggestions and help you solve Netflix issues on Roku. You can easily find agent-assisted help on the Roku website and describe your Netflix Roku issues on Roku Community.

And for complicated hardware issues, contacting after-sales representatives of Roku and sending your device for repair would be a must for dealing with Netflix not working on Roku. However, these channels take time, especially when your Roku TV needs to change some components.

3. Switch to More Reliable Downloaders

You do not have to stick to checking one factor after another so as to solve Netflix not working on Roku. Shifting to reliable alternatives to Netflix downloaders can be more efficient and time-saving. You will get the same viewing experience as Roku, even smoother and more stable.

Downloading and trying different downloaders on your PC or mobile phone can avoid the unpleasant experience of Netflix not working on Roku to the greatest extent. As a downloader enthusiast, I have tried more than 10 downloaders. And I highly recommend the following three downloaders as alternatives because they are all very stable and convenient.

3.1 MyStream Netflix Downloader

MyStream Netflix Downloader provides a second-to-none offline watching experience with support for Netflix and other streaming websites at any time and anywhere. Fast downloading speed gave me a great time of binge-watching Money Heist Season 4. And batch downloading is so awesome that I have recommended this app to my friends and colleagues.

With support for the various tracks, even including EAC3 5.1 for Audiophiles and the best compatibility, you can rely on the high quality of MyStream Netflix Downloader if Netflix does not work on Roku. Besides, this downloader can also serve as a great transfer tool, which helps transfer your downloads to your smartphones, tablets and other devices with a blink of an eye.

MyStream Netflix Downloader

The excellent user experience is worth the subscription. I bought the Biannually Plan for $39.9 ($6.99/per month), which is very affordable. Of course, there are also monthly, annual and lifetime subscriptions with competitive pricing. One of the great things is that it offers a 7-day money-back guarantee, so you don't have to worry about wasting your money if you don't like the downloader. I promise you won't be disappointed.

The download steps are as follows:

Step 1: Open the MyStream Netflix Downloader

Step 2: Choose "Netflix" from "VIP Services"

Step 3: Search for the video you want to download

Step 4: Click "Download Now"

3.2 Y2Mate Netflix Video Downloader

Y2Mate Netflix Video Downloader is highly inclusive, which is why I have downloaded it both on my computer and phone. It provides a one-stop solution for downloading all sorts of video content with high definition. Whether you want to watch movies on Netflix or Disney+, you can use TY2Mate Netflix Video Downloader to get a fantastic offline viewing experience with 1080P.

Y2Mate Netflix Video Downloader

Another feature of this downloader is that the whole using process is ad-free, which means you will not be interrupted by annoying pop-up advertisements when you are watching your favorite movies.

Then, here comes the question: how can I download and use this excellent app? Actually, you just need 6 simple steps to enjoy the smooth experience of watching various streaming services offline.

Step 1: Install Y2Mate Netflix Video Downloader

Step 2: Launch Y2Mate Netflix Video Downloader

Step 3: Choose Netflix or any other platform from the list of streaming services

Step 4: Open Netflix’s or any other platform’s official website and sign in to your account

Step 5: Choose and play the video that you like

Step 6: Click “Download Now”

3.3 Audials

Audials is one of the best screen recorders when it comes to Netflix recording. With abundant content, Netflix will remove some content if many new series or movies are added. So, if you want to watch your favorite movies again and again without the risk of finding the content unavailable, screening record Netflix is a good option.

Even if you encounter Netflix not working on Roku, you still have a backup option without the restriction of the Internet connection. You may ask whether the video recordings like this are as clear as the downloads, and the answer is absolute yes. Audials allows us to screen record Netflix movies, series, and documentaries in FullHD (1080p).


Moreover, you don’t have to enter your Netflix credentials into Audials because you will play back your Netflix videos in your browser. However, Audials One works for Windows with the Chrome, Firefox and Edge browsers only. Mac users need to install parallel systems in order to use this tool.

The steps of recording are as follows:

Step1: Go to Netflix and choose any Netflix movies you want to record and download

Step2: Choose Chrome, Firefox, or Edge browser to screen record Netflix

Step3: After changing the settings, click “Record Now”

4. Conclusion

To sum up, Netflix issues on Roku can be solved through 3 perspectives: check out your Netflix, check out your Roku device and switch to alternatives. With the simple process of troubleshooting Netflix software and Roku TV, you can go back to watch shows with Netflix on your Roku in 5 to 10 minutes.

And if the problem is quite complicated, you should contact the official after-sales service and send your Roku TV for repair. In this case, MyStream Netflix Downloader, Y2Mate Netflix Video Downloader and Audials can help you keep watching Netflix while waiting for Netflix issues on Roku to be resolved and avoid unpleasant Netflix Roku issues in the long run.

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