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Summary

Roku devices are gaining popularity because of their competence to allow users to enjoy smart TV features from their non-smart TV. Roku Inc. offers digital media streaming devices that when connected to your non-smart TV or subsists as software within your smart TV empower you to enjoy streaming across the internet via downloadable channels.

Roku product needs a single connection setup and you can start downloading, installing, and subscribing to streaming services as well as removing them according to your needs. 

You purchased your Roku device and it has worked smoothly for a couple of years. Suddenly, the volume button on the remote stopped working, it was frustrating. Technology is similar to humans, it sometimes acts stubbornly. When the up button on the volume is pressed it goes up and vice versa but sometimes it does not work. 

You are familiar that the remote is paired with batteries and it is still good, so why is the volume button not working on Roku remote. You feel extremely powerless and irritated. The technology landscape is regularly evolving, which doesn’t mean it cannot hit you. This is the same case with the volume button not working on Roku.

The brand has been taking plenty of efforts in improving their technology but still, users experience glitches. Even with the latest high-end Roku devices, several users are complaining about frequent problems. Among these, the common is overheating and Roku’s connection to the TV. 

There can be multiple reasons why you are experiencing the volume button not working on Roku remote. Let’s try some simple fixes…..

• Open the remote control with a screwdriver and wipe it with a dry cloth. There can be dust particles concealed inside hindering the function. Assemble it back!
• Randomly press the buttons. It sounds a little stupid but works! You may have pressed the remote with greasy fingers after applying moisture or eating chips and moved to watch Amazon Prime. The liquids or debris from foods fall on the remote accumulate until it quits obeying your command. After pressing random buttons several times, smack it against your palm for few times. Place the battery and see if this worked. This trick has worked many times. 

What May Be The Major Issue For Volume On Roku Remote Not Working?

If my Roku remote volume is not working even after checking batteries and smacking it then what should I do? Why is my remote volume not working? Check the following before moving to more technical investigations.

• Make sure every device connected to Roku supports the audio. 
• Check if your TV brand supports Roku because all don’t.
• Unplug unnecessary devices.
• If you find the remote control heated then allow it to cool down. 

Find The Issue For Volume Not Working On Roku Remote 

Before you start trying other ways to resolve the issue of volume not working on Roku remote ensure that the TV volume is UP and the remote is kept pointed towards the TV.

Check The Compatibility Of Connected Devices

Roku sticks are compatible with a range of devices except for a few TV models. All the Roku streaming players work with TVs equipped with HDMI connections. Nevertheless, if you desire to use features like HDR or 4K Ultra HD then you need to connect the Roku player to a compatible TV model. 

If the Roku device supports TV but if you still experience volume button not working on Roku remote then use high-speed [supports 720p &1080p] or Premium high-speed [supports 4K, HDR, & UHD] HDMI cable and try. Besides, make sure that the Roku device is away from the TV or other electronic devices. 

Why Is My Roku Remote Volume Not Working? - Try Different Codes

Each TV model has different remote codes. While setup, the Roku player will narrow the list of possible codes for your TV brand for programming the remote to a correct code. The code chosen is programmed to cover commands to either power or volume but not both. This problem can be resolved using different codes for your TV brand.

• Turn Roku device ON.
• From the main home page visit ‘Settings’.
• Choose ‘Remotes & Devices’.
• Choose ‘Remotes’.
• Visit ‘Gaming Remote’.
• Choose ‘Setup Remote for TV Controls’. 
• During set up, you will be asked if you hear music.
• The player will even ask if the music stopped playing. Here rather than answering the question increase the volume until the music is audible again.
• Now, reply to the question with ‘No’. The player will automatically move to the subsequent remote code.
• Again you will be asked ‘did the music stop’ then this time you will click on ‘Yes’.

It will program your remote with new code. The process may need repetition before you get the ideal code that covers the command for both the power and volume buttons. 

How To Fix Roku Remote Volume Control Not Working?

Technology can be troublesome at times but you can start with simple steps to fix the Roku remote volume control not working dilemma. 

• Check whether the TV volume is on mute or not. Use the TV remote to unmute and see if the issue is fixed.
• If you are using an app then the ‘Private Listening’ feature may have been engaged with attached headphones or your smartphone rather than the TV. So to get sound back on the TV shut off the ‘Private Listening’ feature. 
• If your audio system depends on cables then replace them with working ones to see if the volume problem is resolved or not.
• Change the HDMI port because it may be faulty making it hard to adjust volume with your remote. 

Volume buttons not working on Roku remote - When you struggle with volume buttons not working on Roku remote, then…..

Recognize Your Remote Type

Before you start on the journey of troubleshooting the issue of Roku volume not working on remote, it is wise to identify the remote type you have. It can be either the standard IF [Infrared] remote or advanced ‘point-anywhere’ type. To identify the type open the battery compartment. Find the pairing button. If there is none then your remote works on standard IR technology. Roku Enhanced Remote has a pairing button. 

Properly Setup Your Roku Remote

If you have IR Roku remote then…..

• Connect Roku player and TV.
• Plug both into a power outlet.
• Change TV to HDMI input.
• Insert batteries within the remote.
• Now, push any bottom, which will automatically initiate the pairing process. 

As you are using IR technology ensure that the remote is in line with the Roku player.

If you are using Roku Enhanced Remote then…..

• Turn on the TV and change to HDMI input.
• Remove the batteries and place them again.
• Place remote near Roku player, the pairing will automatically start. 
• On the TV, a message is visible saying ‘Pairing remote….’
• As soon as the message disappears, you can start streaming.

Re-Setting Remote System

There is a possibility that the Roku stick just received a firmware update, which has changed the remote’s settings. You can easily resolve the issue by re-running the remote system for a controlled setting.

• Turn Roku device ON.
• From the main home page visit ‘Settings’.
• Choose ‘Remotes & Devices’.
• Choose ‘Remotes’.
• Visit ‘Gaming Remote’.
• Choose ‘Setup Remote for TV Controls’. 

The setup can take a few minutes. You will be prompted if you can hear music. You will even be prompted to turn the playing music volume up and down. 

Un-Pairing & Re-Pairing Your Remote

Re-running the setup system didn’t work, so what other steps to take to resolve the Roku remote volume not working dilemma? You can try un-pairing & re-pairing the remote device. 

Un-pairing Roku remote device

• Hold Home + Back + Pairing buttons at the same time.
• Keep pressing until the LED indicator blinks 3 times.
• The Roku device is unpaired. You can confirm by randomly pressing a few control buttons. Nothing happens!

Re-pairing Roku remote device

• Turn the Roku device off.
• Remove the remote batteries.
• Turn the Roku device on.
• When the Homepage appears insert the batteries inside the remote.
• Press the pairing button until the LED light starts to blink. 

The re-pairing process takes a few seconds to conclude. 

Contact Roku’s Tech Support Team

After using an array of solutions mentioned above and none works then it is time for a technical investigation. Contact Roku’s tech support team. You will need to share your Roku device serial number and account’s email address. You can even send a message or directly talk to the tech team. Click on the envelop icon beside your avatar. 

Download Roku's Video With The Best Roku Downloader

Roku devices allow streaming TV shows and movies across the internet but don’t have in-built storage for direct recording or downloading. 

Fortunately, MyStream Roku Channel Downloader can help you download Roku videos for offline watching. The software is equipped with hi-tech technology including beneficial and upscale features that enhance the offline movie watching experience. To run smoothly the MyStream downloader needs –

• Latest updated devices
• 13 core processor
• 40 GB+ storage space
• Speedy Wi-Fi
• 4 GB+ RAM

Features of MyStream downloader are designed to fulfill the needs of live streams as well as resolve glitches arising because of strict OTT platforms policies.

• Highly clear picture quality in 1080p resolution. 
• Turbo-speed downloading process saves time associated with downloading activities.
• Automatically detects batch downloading mode and downloads every following episode of that series.
• Prioritizes to save the Meta details and subtitles in your native language. 
• Offline watching is nonstop because the program does not download the commercials. It means you can enjoy watching the streams without any break.
• The download can be in MP4 format to improve audio-visual quality and enjoy watching on any kind of device. 
• Soundtrack quality 5.1AAC can excite your listening habits.
• The downloaded files can be saved in a .srt file for a long time. 

Downloading and installing the MyStream Downloader is easy.

Tips to keep your Roku Remote Safe

• Gently handle the Roku remote control.
• Keep the Roku remote control and the headphones away from kids because they are not toys.
• Never use headphones or a Roku player at high volume because it can cause permanent hearing loss.
• During electrical storms never touch the Roku device or any connected cables.
• Never expose Roku accessories or devices to steam, liquid, smoke, high humidity, high temperature, or direct sun rays.
• Never place Roku remote on the floor or someone can stumble or trip or damage the device.

Conclusion

Hope this post answers your question about why is my Roku remote volume not working? Use simple steps like replacing batteries, randomly pressing the buttons, repairing the controller, resetting remote control, changing the HDMI port, etc. If one step does not fix the volume not working on Roku remote control then move to the next one. The last resort to fix your volume control not working on Roku remote is to approach Roku’s customer support. 

If you want to download videos from other streaming service as well like Netflix, check out this How to Record Netflix | MyStream Netflix Downloader.